Our legal terms, in plain English where we can.
All documents apply to your use of AdoptIQ. The Data Processing Agreement and Sub-processors list are incorporated into the Terms of Service.
Terms of Service
The agreement between you and AdoptIQ when you use the platform or website.
Updated 23 May 2026
Privacy Policy
How AdoptIQ collects, uses and protects personal data on the website and in the platform.
Updated 23 May 2026
Cookie Policy
What cookies and similar technologies AdoptIQ uses, and how you can manage them.
Updated 23 May 2026
Data Processing Agreement
The Processor terms that apply when AdoptIQ processes personal data on your behalf.
Updated 23 May 2026
Acceptable Use Policy
What you must not do with the AdoptIQ platform.
Updated 23 May 2026
Sub-processors
The third parties AdoptIQ engages to deliver the service.
Updated 23 May 2026
Information Security Policy
How AdoptIQ protects customer data, systems and people. Referenced in MSA §6.3.
Updated 23 May 2026
Audit Log Retention Policy
How long AdoptIQ keeps administrative audit logs, and how they are purged.
Updated 23 May 2026
Order Form Template (Schedule 1)
Standard Order Form referenced by the AdoptIQ Master Services Agreement.
Updated 23 May 2026
Customer Escalation Path
How issues are escalated, ending in CEDR mediation, per MSA §10.
Updated 23 May 2026
Methodology White Paper
Public summary of the AdoptIQ scoring methodology. The full white paper is shared with customers under NDA.
Updated 23 May 2026